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One quarter of all people who friend me on Facebook don't respond to personal messages

January 24, 2010

I’ve just started receiving a flurry of Facebook friend requests from people I don’t even know. And like my mother, Facebook is recommending people for me to be friends with. I suspect the increase in friend invites has everything to do with Facebook’s new design feature which offers friend recommendations on the front page. It’s right there next to my news feed of my actual friends. It’s so intrusive. Just like my mother.

Want to be someone’s friend? Introduce yourself

It’s odd that I have to write a subtitle like that. But sadly given the mechanisms and behaviors around social media, it comes off as perfectly normal to ask someone we don’t know to be our friend through a social network without introducing ourselves. And to a degree I’ve seen this behavior bleed into the real world, but only by a few select people. Ever have someone come up to you and say, “Can I have your card?” and then nothing else? Or someone walk around at a business function and just shove their business card in your face without even speaking to you? Yes, I’ve seen both happen, but gladly only a few times.

If you’re going to friend a complete stranger, introduce yourself and why you’d like to connect. Again, why the hell do I have to write this? Because I just received about a dozen friend invites in the past week from people I don’t know and only two of them actually spent the time to write one sentence introducing themselves. Why, why, why wouldn’t you introduce yourself to someone you don’t even know? What is a person who doesn’t introduce them self thinking? Do they believe because I have 1,500+ friends on Facebook that I’m just collecting these friends like bottle caps? If they do believe that, is that how they want me to think of them? As much as I value a bottle cap?

But I don’t jump down people’s throat who don’t introduce themselves. Instead, I send a standard reply to everyone, but personalize it by putting their actual name in the message. Here’s my standard reply:

TITLE: Friend Request

Hey ______:

I saw your friend request. Thanks. Excuse me for my ignorance, but have we met before?

David

About 3/4th of the people do reply. Usually it’s a situation of us not having met before but we have similar interests or they saw that we have a lot friends in common. If they just reply, then I’m more than happy to be their friend on Facebook, but if they don’t reply I refuse to friend them. And that’s what astounds me. The people who want to be my friend on Facebook yet refuse to engage in dialogue.

One quarter of all people who friend me on Facebook don’t respond to personal messages

It’s amazing the number of people who DON’T respond to that message right after they send a friend request. Of the people I don’t know who send me friend requests, I estimate it’s about 25 percent. That’s mind blowing. I can’t even begin to think what’s going through their head. What’s the logic? Have any of you readers ever done this? Can you explain it to me? I’ll have to interview the next person who does this to me to determine why the lack of response.

Lack of response after a friend request can actually be damaging

If you choose to ignore a direct message after a friend request, don’t expect anything from that person again. That’s exactly what happened to me. Some guy sent a friend request, I responded with a personal response, and then he ignored me. Two months later his PR firm sent me a request asking if I would write a blog post about his company. The nerve and gall was amazing. I’m sure he never realized that his ignoring me would slap him in the face later on. This is a really fascinating two part story that begins with the PR firm treating me like a tool, and then the client being clueless. Give it a read.

How best to be recognized and remembered by a new Facebook friend

This advice is definitely not for the people who don’t want to spend the fifteen seconds to write a simple note to introduce themselves. To be recognized and remembered by a new Facebook friend, you need to be the first person to extend effort and show it. Here are some techniques that others have used on me, and I definitely remember them as a result.

  • Find what other content that person has published online. Ideally, they’ll have a blog. If not, it might be a Flickr, Twitter, or YouTube account. Best way to figure this out is to search for them on FriendFeed. That’s where they’ll have all their social media publishing services listed.
  • Read at minimum two blog posts over two weeks. Leave comments on those blog posts.You want that person to know that you’re following them in earnest.
  • After the two weeks, send a friend request introducing yourself.

It definitely takes a little extra work, but I guarantee you’ll be recognized and remembered. And isn’t that what you want, rather being tossed off as yet another bottle cap?

Creative Commons photo attribution to fbouly and Tracy Hunter / CC BY-ND 2.0

  1. Is this the right way to request a Facebook friend?
  2. Your Facebook network is filled with people you don't talk to
  3. I just sent 325 personal video holiday greetings-How I did it
  4. Send free mobile text messages (SMS) from your Gmail account
  5. UPDATE: Bad PR experience story. PR firm's client is obtuse.
  • kapil
    Yes, I agree on your statement / comment /or expression of frustration.In my experiences people want to be more personal instead of socially responsible.The confusion starts if there is gap between the mental level who are involved in the correspondence.
  • Good point. It's very possible that people never see your attached note. Would be nice if they put a little envelope icon next to the drop down so you know there's a message attached.
  • kusiki
    Hi David,

    Shortly after I joined facebook I requested friendship from three old school friends and each time I sent a personal message that said something like "Hi remember me, hope you're doing well etc". They all accepted my request but I never heard from them in response to my message. I gave them about three weeks to contact me and then I took them off my friends list. I now have strict rules of engagement on facebook and if someone doesn't show me the courtesy of responding to my messages just as a quick catch up, then I want nothing to do with them.

    I have noticed now with new fb the dropdown menu makes it easy to confirm or ignore requests, but you cannot see the personal message unless you click on friend requests in sidebar. I can't remember what the setup was when I requested these three friends, but maybe they never saw my message???
  • kusiki
    Hi David,

    Shortly after I joined facebook I requested friendship from three old school friends and each time I sent a personal message that said something like "Hi remember me, hope you're doing well etc". They all accepted my request but I never heard from them in response to my message. I gave them about three weeks to contact me and then I took them off my friends list. I now have strict rules of engagement on facebook and if someone doesn't show me the courtesy of responding to my messages just as a quick catch up, then I want nothing to do with them.

    I have noticed now with new fb the dropdown menu makes it easy to confirm or ignore requests, but you cannot see the personal message unless you click on friend requests in sidebar. I can't remember what the setup was when I requested these three friends, but maybe they never saw my message???
  • Good point. It's very possible that people never see your attached note. Would be nice if they put a little envelope icon next to the drop down so you know there's a message attached.
  • David, that's a very interesting post. You're right! -- It is is weird how some people ask to be your friend but then don't write back! By the way, I don't have the time to write to everyone I don't know. FYI, for the sake of speed, I always accept Friend requests if we have a lot of friends in common. But when we have none or only 1 friend in common, then I'll write a personal note, as you suggested. Thanks, David, for being my new Facebook friend, too! I'm glad to replied to you! LOL!
  • I think you're a bit off-base when it comes to this particular point of your logic on how facebook "should" be used. Facebook isn't real life, facebook friend request isn't someone shoving their business card into your face and then walking away. Facebook isn't the way you want it, and all others shouldn't somehow intuitively know how to follow your methodology.

    Example: some people want to friend up with you to follow your wall feed, so they can see when you post to your blog... for example, me. I have a mobile phone that has web2go, so I can't access your blog easily, but I can access your facebook posts very easily, which then links me to your blog.

    Example: some people simply want to follow. You are the social media voice. They just want to listen (or stalk). Do you see any problem with that?

    Example: Their facebook experience is not to "connect" or "network" or be "socially interactive". Their facebook is to collect valuable people so their live feed and news feed is filled with the info they would like to see and read.

    ... When you're on twitter, do you expect every single person to reply to you? No. All of your followers, including myself, just want sometimes to hear what you say and see when you post. For example: I have your blog's feed set to autopost onto my twitter feed. The reason: Because just about every post on this blog is relevant and worthy. .... but I don't need to actually communicate with you to do it.... sure, I know we'd like each other, I know we'd be friends, I know we see eye to eye about a lot of things... and perhaps this comment on your blog may induce us talking to each other more....
    but, I don't expect us to become actual friends because of it. I don't expect a reply from you MY way.... I expect you to maybe read it, and maybe reply, in your way....

    And that's what facebook is.... people use it for their own reasons and purposes. Your facebook "friends" are not your actual "friends" ... they are just people that have found interest in you.... and perhaps you should use the facebook feature to categorize your friend's list into "people that actually correspond" and "followers"

    There's nothing wrong with people on facebook (or any other social network) simply following along, and not wanting to speak... let em follow... they're interested in you, they don't want you to be interested in them...
  • Excellent response. And honestly, I didn't see it that way.

    But I guess that's the general problem with social media overall. And I've written about this a lot, that people have different views of how you should or shouldn't use social media. For example, LinkedIn is branded for "business" and Facebook is branded for "friends." But the line between the two is heavily blurred as we all know.

    But I argue that when you have something that's a symmetrical relationship that you do need to make an introduction. Twitter is asymmetrical as you can have more followers than people you follow. And Facebook Fan pages are similar in that way as well.

    But obviously as you have pointed out, not everybody sees Facebook as a relationship engine, but rather a news gathering engine from people you like to follow.

    Again, thanks for following me on Twitter and feel free to friend me on Facebook.
  • Personally (and in a righteous idealistic social media world) everyone would know how to use Facebook, and other social media sites to their fullest (and proper) potential. The example you laid out is a perfect example. I think a personal facebook page should be more about "friends", close connections, people that interact and correspond... whereas a public profile/fan page on facebook should be more geared towards the PR and promotion of getting your word out to the public.... but... how ya gonna get all your people onto your public profile page, without friending em on your personal page first?
  • I believe people think Facebook Friends are like baseball cards. How many can I collect? But being that there's a real human on the other side, ignoring can result in a very awkward and uncomfortable moment should the two of you actually meet. And if Facebook is recommending this person, then chances are you have many friends in common. And if that's true, chances are highly likely you will cross paths.
  • i frequently reject friend requests if i can't figure out how we actually know each other. i've asked a few times and i don't think i've gotten replies.

    i have something like 300 facebook friends and know all of them. but...i swear i haven't met 300 people.
  • Iva
    Curious...does this mean you'd accept everyone you can remember? I have cc. 400 Facebook friends and I reject requests from people who visit my website and then search my name or email address on daily basis. Otherwise, I would've had 1500 friends by now.

    In case this doesn't make sense, I am talking about a website I run on another person. If people would really want to connect with me because of my design work and writings, if it was really about who I am, I would probably create a bunch of filters and accept every person's request, yet group people I don't know well under a filter that disables them from seeing a significant portion of my page's contents.

    The owner of this website probably cringes at comments like mine, so I apologise if I offended him or appeared more amateurish than I really am. I thought it'd be interesting to add a somewhat different view, with a different experience in its background, to all of this.
  • I don't cringe at all Iva. I happily accept dissenting and conflicting opinions. I appreciate you taking the time to offer your viewpoint.

    What I've discovered with social media is that everyone has their own opinion as to how people should and shouldn't behave on social networks. But often these opinions aren't expressed until there's a conflict.
  • Hilarious David. I do the same thing and people do not respond. In fact my wording is so close to what you write, that I thought you might be writing about my messaging back to new friends. LOL dk = David Klein

    I do this to new twitter followers too, and they usually do not write back. Very odd. :)
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